Privacy Policy

Last updated: October 30, 2026

1. Introduction

CNF Agent BD ("we", "us", "our") operates cnfagentbd.com (the "Site"), providing customs and freight (C&F) agent services, HS code / customs tariff lookup tools, and related training courses in Bangladesh. This Privacy Policy explains what information we collect through the Site and how it is used.

2. Information We Collect

• Information you provide: name, email address, phone number, and any message details you submit through our contact form, course enrollment, or account registration.
• Automatically collected information: IP address, browser type, device type, pages visited, and general usage data, collected via cookies and similar technologies.
• Payment information: if you enroll in a paid course, payment processing is handled by our third-party payment gateway; we do not store your full card or mobile banking credentials on our servers.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember preferences, analyze traffic, and serve advertising. You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them.

4. Advertising & Google AdSense

We use Google AdSense to display advertising on the Site. Third-party vendors, including Google, use cookies (such as the Google DoubleClick cookie) to serve ads based on a user's prior visits to this Site or other websites on the internet.

• Google's use of advertising cookies enables it and its partners to serve ads based on your visits to this Site and/or other sites.
• You may opt out of personalized advertising by visiting Google Ads Settings.
• You may also opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.
• For more information on how Google collects and processes data through its advertising products, see How Google uses information from sites or apps that use our services.

We also use the Meta (Facebook) Pixel to measure the effectiveness of our advertising and to serve relevant ads on Facebook and Instagram. Learn more or manage your ad preferences at Facebook's ad settings.

5. How We Use Information

• To respond to inquiries and provide our C&F agent services
• To process course enrollments, certificates, and payments
• To improve the Site, its content, and user experience
• To display relevant advertising through Google AdSense and measure ad performance
• To detect, prevent, and address fraud, abuse, or technical issues

6. Sharing of Information

We do not sell your personal information. We may share information with trusted third parties who assist us in operating the Site, conducting our business, or servicing you (e.g., payment processors, analytics providers, and advertising networks such as Google AdSense), so long as those parties agree to keep this information confidential.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

9. Your Choices

You may disable cookies in your browser settings, opt out of personalized ads as described in Section 4, or contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us via our Contact page.